Terms of service

Velrah Terms of Service
By accessing and using the Velrah website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Product Information & Pricing
Velrah strives to provide accurate product descriptions, images, and pricing. However, occasional errors may occur.
Prices are subject to change at any time without prior notice. Velrah reserves the right to correct any pricing errors, inaccuracies, or omissions and to cancel orders if necessary.
Orders suspected of fraud, unauthorized activity, or misuse may be refused or canceled at our discretion.
Payment Methods
We accept major credit and debit cards including Visa, Mastercard, and other secure payment methods available at checkout. All payments are processed securely through encrypted payment gateways that comply with PCI security standards.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping & Fulfillment
Velrah works with trusted international suppliers and fulfillment partners to provide a wide selection of home décor products.
Depending on the product and availability, some items may be shipped directly from our international fulfillment centers to ensure efficient delivery.
For detailed shipping times and delivery information, please review our Shipping Policy.
Returns & Refunds
Customer satisfaction is important to us. Please review our Returns & Refunds Policy for complete details regarding returns, refunds, and eligibility requirements.
Ownership & Intellectual Property
All content on this website, including but not limited to text, images, product designs, logos, and branding, is the intellectual property of Velrah.
Unauthorized reproduction, distribution, or use of any content from this website without written permission is strictly prohibited.
Acceptable Use
Users may not misuse this website, upload harmful content, attempt unauthorized access, or interfere with the website’s functionality or security.
Limitation of Liability
Velrah shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
While we strive to maintain continuous access to our website, we do not guarantee uninterrupted or error-free service.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@velrah.com
Phone: +1 773-998-7046
Business Address:
Velrah Home Decor LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States